Although the hosting service offered by the different companies is more or less identical, each provider has got a personalized platform with its own modifications and ways to accomplish specific procedures. That’s why, a large knowledge base will be amazingly helpful both for people with no experience and for technically experienced individuals who will sooner or later find out how given procedures are done, but will lose precious time meanwhile. The aim of such a knowledge base is to help make the hosting service fast and simple to use, sparing users a lot of time and efforts. The result is gladder clients, since they can swiftly find the information they are searching for, and less work for the tech support staff, because usually the majority of the enquiries and problems that customers have got are already included in the knowledge base. Given that the articles themselves are written well and cover more things, you’ll be able to discover more not only about your own account, but also about the web hosting service in general.

Extensive Online Documentation in Shared Hosting

All Linux shared hosting that we offer come with an in-depth knowledge base where you can find everything you need to know about your web hosting account. Irrespective of whether you are aiming to set up a brand new database, to forward a domain by means of an .htaccess config file or to set up an e-mail account on your desktop computer or hand-held device, you can simply read our help articles and all the info that you require will be there. When you go to a particular section of the Hepsia Control Panel, you’ll see articles that are relevant to the features that can be accessed through it. If you want to see the whole archive of articles and get acquainted with all the functions that Hepsia offers, or simply to read general information about the web hosting service, you can browse the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve done our best to cover any difficulty that you could possibly bump into, but in case you don’t find the info that you are searching for, you can always get in touch with us, as our client care staff members are on duty 24-7-365.

Extensive Online Documentation in Semi-dedicated Hosting

We have compiled an extensive online knowledge base for all our current and future customers, so in case you get a semi-dedicated server package through our company, you’ll be able to find any information that you need at any moment. We have heaps of informational articles, which will help you understand better what’s going on in your account – "What is PHP?" and "What are file permissions?" are merely two examples. Our comprehensive guides will help you accomplish anything you need – extract an archive file, import a database, forward a domain, and so on. Plus, we’ve also got troubleshooting instructions, which will enable you to find out what precipitates a particular problem and the probable solutions for it. In case you’re not able to send email messages or your domain returns a 500 Internal Server Error message, for instance, you can resort to our knowledge base and repair the problem without delay. The articles can be accessed through each section of the Control Panel, as well as through the dedicated Help section.